Below are Frequently Asked Questions. Please let us know if you have any additional questions not covered on our website.
Your initial visit will usually consist of demographic paperwork, insurance verification, and obtaining previous history.
They can with proper consent.
After the assessment process is complete. This usually takes 1 to 3 sessions.
Insurance cards, guardianship/custody papers if applicable, either medication bottles or a list of current medications, and a list of past medications. If you are being referred, please bring your referral information with you as well (DCBS, Court System, etc.).
You would need to call the office you are scheduled at and let them know you will be late for your appointment.
The no-show policy is available to you in the Client Handbook. Please refer to this.
The Medline number is 1-866-445-7300. If you are out of refills, you will need to contact our clinic to schedule an appointment with your provider.
Please see the Community Resource page on our website listed under Contacts and Locations.
Clients can text RESPOND to 85511 to receive notification of clinic closings or go to our Facebook page, Pennyroyal Center (Official Site), to check for updates.